Bianca's Resume

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Developing, testing, and delivering customer-focused enhancements, features, and command-line tools, mostly working with Python but also learning and utilizing other languages (e.g., Rust, C, JavaScript) per the particular needs of the project;
Working closely with the technical support and quality assurance (QA) teams to identify and deliver improvements to the CI/CD testing system;
Contributing to open source repositories via Git as well as having familiarity with code submission, review, and merging processes while adhering to Agile methodologies and practices;
Troubleshooting customer-reported issues, guiding in-house bug reproduction, determining root causes, describing problems in detail to teammates as well as customers, and pushing fixes to resolve issues;
Curating and updating Critical Vulnerabilities and Exposures (CVEs);
Producing technically-focused content in the form of webinars, tutorials, talks, videos, blog posts and reference architecture/code for use in sales and technical enablement within the company and for the public at large;
Writing and presenting enhancement proposals and technical documentation to showcase and explain recently-implemented software features as well as instructing hands-on labs and classes.

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